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[tk31143-ovh][CS11505397] New internal comment - Account locked for spam. - mxplan-td4kz4w-1


Good morning,

We invite you to read the new comment made for assistance to spam activities in your email:

Hello almacenestgd@grupodenker.odoo.com,

I understand your concern regarding the reactivation of your email address for outgoing messages.

Following verification, I note that your email account has been temporarily blocked from sending out messages due to sending SPAM.
I am sorry, your request exceeds my support scope.
In order to assist you quickly, I will transfer your request to our expert unit.
I invite you to be patient and one of my colleagues will take charge of this exchange to provide you with answers to your questions as soon as possible.

In the meantime, I advise you to consult our guide:
help.ovhcloud.com/csm/ fr-email-blocked-for-spam?id= kb_article_view&sysparm_  article=KB0053432

To change the password for your email address, I invite you to consult our guide:
help.ovhcloud.com/csm/  fr-mx-plan-changing-email- address-password?id=kb_ article_view&sysparm_article=  KB0051906#modifier-le-mot-de- passe-depuis-lespace-client

Thank you in advance for your understanding.
I wish you good use of our products.

 

Best regards,
Samy B.
The OVHcloud team

 

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por "OVHcloud Support" <customer-service@ovh.com> - 03:59 - 4 sept 2025